Web Analytics Made Easy - Statcounter
  • automotive
  • computer software
  • information technology & services
  • machinery
  • mechanical or industrial engineering
  • plastics

Support Solutions for Automakers, Dealer Groups, Insurance Companies and Fleets: Roadside Assistance | Vehicle Assistance | Driver Mobility | Connected Vehicle Services | Customer Interaction Centres.

MENA Assistance is the region’s leading B2B automotive OEMs support partner offering white-labelled Roadside Assistance programs and Customer Interaction Centres. We operate across 15+ countries in the Middle East and North African region and are the first company to offer such services in Palestine and Iraq.

Keeping pace with the latest technologies and innovations we have expanded our portfolio to include CarPal – our digital roadside assistance, mobility and connected services.

We also provide EV Roadside Assistance and offer EV Customer Support Centre.

Since 2001, we have had a long and successful history of working with the major automotive manufacturers (OEMs) which gives us the solid expertise and experience to qualify us to operate in their name and on their behalf.

Our Clients include some of the best known brands in the automotive industry: Audi, Ferrari, Ford, Jaguar, Land Rover, Lincoln, Maserati, Porsche, Range Rover, Volkswagen and Volvo.

We are the brand ambassadors and our services help create unforgettable customer experiences which in turn forge a strong connection and relationship between ‘Consumer’ and ‘Brand’. We play a big part in helping automotive brands reassure consumers that they have made the right choice and that the brand is there to support them throughout their journey.

We are very proud to have an incomparable customer satisfaction track record of 98% year after year (CSI of 2020, 2019, 2018, 2017, 2016, 2015, 2014).

MENA Assistance is ISO 27001 and TISAX (Trusted Information Security Assessment Exchange for Automotive) certified.

Company’s Keywords:

roadside assistance, vehicle assistance, driver mobility, customer experience, contact centre, customer interaction centre, mobility, crm, automotive, oems, b2b, mena, middle east, north africa

Q How Many Employees Does This Company Have?


Q Which Industry Does This Company Belong To?


Q What Is the Annual Income?

Q What Is the Technology of All the Company’s Website?

Google Cloud Hosting, Google Tag Manager, Mobile Friendly, reCAPTCHA, WordPress.org, Nginx

Q What Year Was the Company Founded?


Rate us and Write a Review

Your Rating for this listing


Your review is recommended to be at least 140 characters long


building Own or work here? Claim Now! Claim Now!

imageYour request has been submitted successfully.